SPRINGFIELD — Illinois State Police officials have received multiple calls from the public concerning suspected scam calls.
Various ISP districts throughout the state have received reports from people saying they have received calls from individuals with a foreign accent claiming to be members of the Illinois State Police seeking their personal information.
It has also been reported the callers claim there is some police matter that needs to be resolved that requires the would-be-victims’ personal information (full name, date of birth, social security number, etc.).
Concerned citizens have also reported the telephone number where the call originated, matched the ISP District telephone number.
This type of scam is a common technique known as “spoofing.” Spoofing occurs when a telephone number is manipulated and disguised to look like an alternate telephone number of a person’s choosing.
Usually the number is disguised to match the telephone number of a government agency that would typically gather personal information in the performance of their duties.
A few factors to consider:
• Always ask the caller to identify himself/herself by name.
• If an ISP trooper needs to collect personal information from you, he or she will usually collect the information during an in-person interview.
• Although there are times when an incident will require a follow-up telephone call by an ISP trooper to gather additional information, e.g. a traffic crash investigation, an ISP trooper will never ask for your social security number over the phone. The trooper will also have knowledge of the incident you were involved in and your specific role in that incident.
• Scammers can be aggressive in their techniques. One of their most common used techniques is to create a sense of urgency and fear in their potential victims in order to gain their personal information.
• If you receive a call from and ISP trooper claiming to be calling from a state police district, request the name of the caller and advise the caller you will call them back. Look up the ISP district phone number they claim to be calling from, then call the number and ask to speak to the Trooper whose name you were given. If there is not a trooper by that name, advise the call taker of the incident that just occurred. ISP district telephone numbers can be found on the ISP website: www.isp.state.il.us